Resume

Skills Summary

Years of experience in real world IT situations.  A strong desire to constantly improve IT efficiency and productivity.  A proactive approach to system problems and design.  Resourcefulness to get a job done under rough conditions.  Continuous learning in a field that continuously changes.  An objective approach to design and troubleshooting to find the most effective solution using the least resources.

Technical Expertise

Hardware Technologies

  • HP Proliant Servers
  • VMWare ESX, VMWare Virtual Center, VMWare Server,
  • Cisco Networking
  • HP / Dell Workstations
  • iSCSI / Fibre Channel SAN
  • Spectra Logic Tape Libraries

Network Infrastructure

  • MS Active Directory
  • Novell eDirectory
  • LDAP Standards
  • DNS / DHCP / Global Names / WINS

Enterprise software

  • Citrix Xenapp, Citrix Access Gateway
  • Terminal Services
  • Novell Groupwise
  • Novell ZENworks
  • HP Systems Insight Manager
  • WSUS
  • Open-AudIT
  • OpenText Rightfax
  • Blackberry Enterprise Server
  • IPMonitor
  • Commvault QiNetix
  • MS Office
  • Symantec Corporate AV

Operating Systems

  • Microsoft Windows NT, 2000 WS and Server, XP, Server 2003, Vista, Server 2008, Windows7
  • Mac OSX
  • Ubuntu, Red Hat, and Fedora Linux

Web Technologies

  • Apache, PHP, MySQL server platforms
  • IIS server platforms
  • HTML, PHP, CSS

Employment History

Capital One Bank – 6/06 – 8/10

Systems Engineer

  • Design, build, and support Windows and Novell Servers and network infrastructure
    • Support over 500 servers not including branch servers.
  • Server engineering resource for IT related projects
  • Citrix farm administration, design, maintenance, expansion and consolidation
  • Package and distribute software applications to clients
  • Active Directory & eDirectory administration
    • Design Group Policy
    • User and group infrastructure including role and rights management
    • Directory and replication health monitoring
  • DNS / DHCP administration
  • Highest level technical support for end user and systems related issues

Capital One Bank– 6/04 – 6/06

Field Support Engineer

  • On-site support for end user PC related problems and Equipment related ussues
  • Coordinate and execute equipment moves and network reconfigurations
  • First responder for LAN, server, or account issues
  • Supported recovery efforts and influx of 200% user increase after hurricane Katrina

Nerdworks Computing – 3/03 – 5/04

Technician

  • Diagnose and repair PC problems, on site or in shop
  • Design and build new computers and computer systems
  • Business consultation for new systems

Certifications and Training

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  • MCTS – Windows Server 2008 Network Infrastructure, Windows Server 2008 Active Directory
  • MCITP – Server Administrator
  • Citrix Certified Integration Architect
  • Citrix Certified Enterprise Engineer
  • Citrix CCAA XenApp 5
  • Citrix CCA XenApp 6
  • Citrix CCA XenServer 5
  • Citrix CCA Provisioning Services
  • Citrix CCA XenDesktop 4
  • Citrix CCA XenDesktop 5
  • VMWare Infrastructure 3: Installation and Configuration
  • Novell: 3001 – Foundations of Novell networking
  • Novell: 3004 – Novell Network Management: Netware 6

Education

B.S. Electronics Engineering
Northwestern State University, Natchitoches, LA
Dean’s list, NSU Cheer, Theta Chi fraternity

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